Last updated: 30 January 2026
Our commitment
At fedDSP we take your privacy seriously. We only collect the minimum personal data needed to deliver your software, support your account and communicate with you if you choose to hear from us. We never sell, trade, or share your information with third parties for their own marketing purposes.
This privacy policy covers all information provided to fedDSP through our website, our shop platform, our beta programmes, our mailing list and any support channels.
Types of data that we collect
Customer account and order data
When you buy one of our plugins, or create an account to access your licences, we collect and store data such as:
- your name
- your email address
- the products you purchased
- your licence keys
- order history (date, product, amount)
We use this information only to:
- deliver your software
- maintain your account
- resend lost licence keys
- provide support
- meet normal accounting requirements
We keep this information for as long as needed to provide your ongoing access to your plugins and to meet legal obligations relating to accounts and records.
Support enquiries
If you contact us for help, we store your name, email address and the details you provide so that we can support you effectively. This information is used only for handling your request.
Beta testing
If you join a fedDSP beta programme, we use the information you provide (usually just name and email) to send you beta versions, updates and relevant information about the beta.
If you separately agree to help with product promotion, we will contact you only for that purpose. Beta information is not added to our main mailing list unless you opt in.
Mailing list
Our mailing list is strictly opt-in. If you choose to join, we record:
- your name
- your email address
- the products you are interested in (if provided)
We use this only to send occasional news, updates and product information. You can unsubscribe at any time using the link in any email or by contacting us. We do not sell or trade email lists with other organisations.
Cookies
For detailed information on how we use cookies and tracking technologies, please refer to our dedicated Cookie Policy.
How we store and protect your data
We take appropriate steps to keep your information secure. This includes safeguards within the software platforms we use, secure storage of account and licence information, and limiting access to personal data within fedDSP.
You may request a copy of all personal data we hold about you at any time. You may also request correction or deletion of data, subject to any legal or accounting requirements that require us to retain certain information.
To make a request, please contact support@feddsp.com.
Your rights
You have the right to:
- access the personal data we hold about you
- request corrections
- request deletion where appropriate
- object to certain types of processing
- withdraw consent for the mailing list at any time
We will respond to all such requests promptly.
Changes to this Privacy Policy
We review our privacy policy regularly to ensure it remains accurate and clear.